I am putting this here because I have no idea where to go for help. I messaged and got a response yesterday and today. I was told I would be helped and then was told no help..I ordered a box for my son for Christmas..main thing he wanted from Santa on Dec 5th. Never did it say I would be waiting 30 days or I NEVER would of ordered. I messaged and was told I had to wait 30 days so I messaged on facebook and someone named James said he could help. I reply with my information and then Amy replies wait 30 days again. I have never seen a company just not care at all about a customer like this. I will NEVER order from them again. Be warned everyone…don’t order as a gift..you may never get it in time, even when you order 20 days before the holiday.
Gadbrook park Northwich, England / Cheshire United Kingdom
ETC, Online Orders, Retail Stores- Internet, Toy Stores