Palm House II Assisted Living Phoenix Arizona

Complaint: Recently my mother-in-law expressed an interest in moving to a different group home. So we did a search and contacted Palm House II. My fiancu00e9 and his mother went to view the home and were satisfied. I contacted the owner of Palm House II, Irina Buzea, to discuss what I needed to do to begin the process of moving my mother-in-law to Palm House II. She told me she did not have a room at the time, but she did have a patient who she expected to pass away soon (which I found a bit distasteful of her) and she would be back in touch with me. She called me back about a week later and told me she now had a room available, and we would need to put up a $1,000, and I quote, “100% fully refundable”” deposit u2013 something she stressed to me several times in our phone call. Ms. Buzea also told me that my mother-in-lawu2019s check would not even be cashed because it was simply being held as a deposit. I told her my mother-in-law would be moving in at the end of

Complaint: Recently my mother-in-law expressed an interest in moving to a different group home. So we did a search and contacted Palm House II. My fiancu00e9 and his mother went to view the home and were satisfied. I contacted the owner of Palm House II, Irina Buzea, to discuss what I needed to do to begin the process of moving my mother-in-law to Palm House II. She told me she did not have a room at the time, but she did have a patient who she expected to pass away soon (which I found a bit distasteful of her) and she would be back in touch with me. She called me back about a week later and told me she now had a room available, and we would need to put up a $1,000, and I quote, “100% fully refundable”” deposit u2013 something she stressed to me several times in our phone call. Ms. Buzea also told me that my mother-in-lawu2019s check would not even be cashed because it was simply being held as a deposit. I told her my mother-in-law would be moving in at the end of June

Tags: Senior Services

Address: approximately June 27. I had my mother-in-law write a check to Irina Buzea in the amount of $1

Website: my mother-in-law decided she didnu2019t want to move after all (she has dementia)

Phone: 000 for the “”100% fully refundable”” deposit

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