Pension am Hauptbahnhof Complaint

Confirmation Number: [protected] Check-in: Sun 5 Jan 2020 Check-out: Wed 8 Jan 2020. I live in Australia. Recently I was in Germany. I was given the incorrect code (see attachment) and could not access the keys to enter the Guesthouse in Munich. It was close to midnight, I had no option but to find and pay for accommodation elsewhere. I rang Pension/Guesthouse am Hauptbahnhof on Monday 6th Jan. The person I spoke to admitted that they had given me the incorrect code. This person told me to come to Reception, I explained that due to my schedule I was unable to be at reception before it closed. The incorrect access code was a mistake made by a member of staff at Pension/Guesthouse am Hauptbahnhof, I requested that my bank account be credited with the full amount, unfortunately, the person I spoke to refused my request and slammed the phone down on me. I expect my bank account to be credited with the full amount including International Transaction Fee.(see attachments)

This review (Pensi

Confirmation Number: [protected] Check-in: Sun 5 Jan 2020 Check-out: Wed 8 Jan 2020. I live in Australia. Recently I was in Germany. I was given the incorrect code (see attachment) and could not access the keys to enter the Guesthouse in Munich. It was close to midnight, I had no option but to find and pay for accommodation elsewhere. I rang Pension/Guesthouse am Hauptbahnhof on Monday 6th Jan. The person I spoke to admitted that they had given me the incorrect code. This person told me to come to Reception, I explained that due to my schedule I was unable to be at reception before it closed. The incorrect access code was a mistake made by a member of staff at Pension/Guesthouse am Hauptbahnhof, I requested that my bank account be credited with the full amount, unfortunately, the person I spoke to refused my request and slammed the phone down on me. I expect my bank account to be credited with the full amount including International Transaction Fee.(see attachments)

This review (Pension am Hauptbahnhof Complaint) was originally published at Skeptic Files.

To read the full review, go to –
www.skepticfiles.org/scam/pension-am-hauptbahnhof-complaint/

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