reefs2go.com Louisville Kentucky Review

I placed a order with reefs to go on Monday sept 23rd from there QUCK SAME DAY SHIPPING INVENTORY . On the site in the quick ship items page it gives two things you MUST Do to get same day shipping .Those two items are Make order before 2 pm and call then before 2 pm to confirm overnight shipping details. Ok so i placed my order before 9 am. I waited for a email confirmation on the order. It never came . i Then tried to call them company phone number on the site it said to call above. the first 5-6 times i tried it went to voice mail then give a error saying mailbox full.. So finally about noon it let me leave a message. At this time i checked my online bank account and the 2.15 DOLLARS Was taken out. Still no email confirmation no shipping status no nothing. I then sent them a email and recieved A Auto reply saying it will take 24-48 hours for someone to get back to me. I called again Leaving a detail voice mail. Stating i bought and paid for Quick SHip items and have not got anyth

I placed a order with reefs to go on Monday sept 23rd from there QUCK SAME DAY SHIPPING INVENTORY . On the site in the quick ship items page it gives two things you MUST Do to get same day shipping .Those two items are Make order before 2 pm and call then before 2 pm to confirm overnight shipping details. Ok so i placed my order before 9 am. I waited for a email confirmation on the order. It never came . i Then tried to call them company phone number on the site it said to call above. the first 5-6 times i tried it went to voice mail then give a error saying mailbox full.. So finally about noon it let me leave a message. At this time i checked my online bank account and the 2.15 DOLLARS Was taken out. Still no email confirmation no shipping status no nothing. I then sent them a email and recieved A Auto reply saying it will take 24-48 hours for someone to get back to me. I called again Leaving a detail voice mail. Stating i bought and paid for Quick SHip items and have not got anything from them. Only that it shows on my back account they charged me.I also at this time sent them a message thru there WEBSITE FEEDBACK form. Now yesterday 9/24 Still no email reply no shipping confirmation (1 day Late at this point 24 hours past). I call again over and over same thing VOICE MAIL FULL.. i finally get to leave a message at like 3 . no call back. at like 450 on 9/24 i go to there facebook page and post a quick message about the issues above. a few minutes later a person replies Jumping all over me for repeatedly calling them to ask about my order. After i ask her in a pm message on facebook to just CALL ME So we can resolve this. She then post a message saying SHE DOES NOT SHIP to THOSE LIKE YOU. So at this point im furious. Still to today NO REPLY NO PHONE CALL no contact. They have my money and Will not reply. I did find there are many similar issues on BBB WEBSITE unresolved about this company. Do not buy fromt hese people

Clearwater, Florida USA

www.reefs2go.com/

Pet Shops & Supplies

Add comment