I retuned a Sony DVD player to Sears in Pineville, NC today around 10:00 a.m. The DVD player had skipped many times and had some audio issues as well. nThe very unfriendly associate at the Electronics department plugged the DVD play into a TV. For whatever reason it did not malfunction as he tested it for only a couple of minutes. nHe told me there was nothing wrong with it and made me feel like a liar.I told him again that it had happened on several occasions and I did not understand why it was working for him. nHe gave me no choice but to pay a 15% restocking fee in order to get a refund. That came out to $6.00. nI have never purchased anything from Sears before. I got this DVD player from Sears because I found it to be a good price on an online search. I usually purchase electronics from Bxxx Bxx(((REDACTED))) who have always treated me with respect. If I ever had an issue with a product purchased at Bxx Bxx they have refunded my money, no questions asked. nI feel that Sears has stolen my $6.00. I hope you will enjoy this money as I will never shop at Sears or Sears owned K-Mart ever again. I will also tell family and friends to do the same nRicherich6nFort Mill, South CarolinaU.S.A. sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company your comments on this policy are welcome! CLICK here to see why Ripoff Scams, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
11033 Carolina Place Pky Pineville, North Carolina U.S.A.