Sherryprom Review

My daughter ordered a custom sized dress from sherryprom.com. The dress arrived, however, there were several issues with the dress: wrong color, wrong bust size, misshaped (one side higher than the other), over all poor workmanship. | The company policy is that they will refund if you are not satisfied for any reason. We followed instructions to contact customer service through email to obtain the address to send the item for a refund. However, after several emails trying to obtain the address, SherryProm refuses to give out the address for us to send the item. | We recieved the dress on April 11, 2016 and notified the company within just a few hours of recieving the order. We have been told by customer service that the issues are “not a big problem, ” that we can make adjustments or get alterations done ourselves (which defeats the custom size), etc… anything other than honoring their return policy. | I wo

My daughter ordered a custom sized dress from sherryprom.com. The dress arrived, however, there were several issues with the dress: wrong color, wrong bust size, misshaped (one side higher than the other), over all poor workmanship. | The company policy is that they will refund if you are not satisfied for any reason. We followed instructions to contact customer service through email to obtain the address to send the item for a refund. However, after several emails trying to obtain the address, SherryProm refuses to give out the address for us to send the item. | We recieved the dress on April 11, 2016 and notified the company within just a few hours of recieving the order. We have been told by customer service that the issues are “not a big problem, ” that we can make adjustments or get alterations done ourselves (which defeats the custom size), etc… anything other than honoring their return policy. | I would highly recommend doing business elsewhere.

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  • Name: Sherryprom
  • Country: United Kingdom
  • State: England
  • City: LONDON
  • Address: DEPT 906, 196 HIGH ROAD, WOOD GREEN,
  • Phone:
  • Website: www.sherryprom.com/

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