Sizzling Pubs Complaint

A friend and i arrived at the swan holm lane birkenhead approx 2pm .The menu did not have a chicken and bacon salad bowl on it so asked a male member of staff serving if they did a chicken and bacon salad bowl to which he replied yes. I ordered waited with my friend for about 30minutes or so for our food to arrive to which i was given a super green salad which looked like mush. I have never seen a salad bowl like this at all. When i complained i could not eat it to tom a staff member he came back with that’s the super green salad. To which i said i should of been told they don’t do a chicken and bacon salad bowl they only do this one. I preceded to say i should of been told before i paid. I had an apology then the male member of staff who served me sorry did not get his name came over and said it’s up to me to read menu. I said i did which is why i asked if they could make one. As due to an illness i am only allowed to eat certain food. He did refund my meal after i asked for head offi

A friend and i arrived at the swan holm lane birkenhead approx 2pm .The menu did not have a chicken and bacon salad bowl on it so asked a male member of staff serving if they did a chicken and bacon salad bowl to which he replied yes. I ordered waited with my friend for about 30minutes or so for our food to arrive to which i was given a super green salad which looked like mush. I have never seen a salad bowl like this at all. When i complained i could not eat it to tom a staff member he came back with that’s the super green salad. To which i said i should of been told they don’t do a chicken and bacon salad bowl they only do this one. I preceded to say i should of been told before i paid. I had an apology then the male member of staff who served me sorry did not get his name came over and said it’s up to me to read menu. I said i did which is why i asked if they could make one. As due to an illness i am only allowed to eat certain food. He did refund my meal after i asked for head office contact details, but feel he only did this as i asked for contact details. Also the pub was not clean at all quite filthy with dust and dirt everywhere which is disgusting for food to be served in. I am sure the health and safety would have issues with this. We have eaten there most weeks and normally there is about 4 – 6 of us all depends what day we go.i have included pictures but they do not show it as bad as it was due to light. I just feel that this is not acceptable for one of your public houses.

This review (Sizzling Pubs Complaint) was originally published at Skeptic Files.

To read the full review, go to –
www.skepticfiles.org/scam/sizzling-pubs-complaint/

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