I placed an order for two pieces of jewelry, one for $59 and the other for $199. The envelope was delivered with only the $59 piece. | I called for six straight days to let them know and could only speak to people who take orders. | This company has avoided all response to my complaint. I finally filed a fraud dispute with the credit card company I used for payment. | I believe this company is designed to take and keep money. | They have elaborate check marks next to the items on the packing slip/invoice and an initial from the packer. | They include a note to the customer in the packages they send and talk about making right any problem. | But they refuse to respond to complaints and don’t even think about getting a refund, a replacement or any type of monetary adjustment. | This company’s business model is fraud, theft, and deception by design. | Also, they are not a registered charity and use “charity” as another scam to take your money. | You are better off ordering from a reputable company.
- Name: Southwest Indian Foundation
- Country: United States
- State: New Mexico
- City: Gallup
- Address: 100 West Coal Avenue
- Phone: 1 (800) 504-2723
- Website: www.southwestindian.com