Complaint: I called customer service due to having a connection issue with their internet. They scheduled a technician to be at my location between 10 am and 12 noon. I received a call at 9:59 am informing e that the technician was on their way or I could cancel the call and not be charged a $60 service fee! I cancelled the call! This is outrageous! It’s also false and deceptive! They not only make fraudulent claims in their online and television advertising, they also overcharge their customers for ALL their services!
Tags: Computer Tech Support, Fraud- Automotive, Internet, Internet Fraud, Internet Service Providers, Internet Services, Ripoff- Internet, Service Provider, Telecom
Address: P O Box 742535 Cincinnatti, Ohio United States