The Cleaning Authority Review

Do NOT hire these people! I hired them to do a one time fine cleaning of a house I was listing for sale. They showed up late and did a poor job of cleaning, charged me for 3 hours, but only did 2.5 hours of work, and left some things untouched – like the kitchen light fixture, front door, shower doors, fireplace screen, and baseboards! | They vacuumed the carpets even though I told them the carpet cleaners had just left, and the carpets were still wet – time they could have used to clean what needed to be cleaned. Over the next three days I called several times and requested they finish the job. The “supervisor” refused to honor their “guarantee”. She argued with me and refused to come back. Patti, the office manager, blamed me for not paying more ($360 should be plenty to fine clean an already pretty clean house), harassed me about the job, called me a liar, argued endlessly about the start time, and never offered a solution to fix the problem.

Do NOT hire these people! I hired them to do a one time fine cleaning of a house I was listing for sale. They showed up late and did a poor job of cleaning, charged me for 3 hours, but only did 2.5 hours of work, and left some things untouched – like the kitchen light fixture, front door, shower doors, fireplace screen, and baseboards! | They vacuumed the carpets even though I told them the carpet cleaners had just left, and the carpets were still wet – time they could have used to clean what needed to be cleaned. Over the next three days I called several times and requested they finish the job. The “supervisor” refused to honor their “guarantee”. She argued with me and refused to come back. Patti, the office manager, blamed me for not paying more ($360 should be plenty to fine clean an already pretty clean house), harassed me about the job, called me a liar, argued endlessly about the start time, and never offered a solution to fix the problem. | All they had to do was come back and finish the 30 minutes they shorted me – but, I ended up doing it myself so I could list the house. When you have to clean after the cleaners – that’s a company to avoid. Never again!

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  • Name: The Cleaning Authority
  • Country: United States
  • State: Maryland
  • City: Columbia
  • Address: 7230 Lee Deforest Dr., 200
  • Phone: (888) 658-0659
  • Website: www.thecleaningauthority.com

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