The Home Store, Francine Online Home Store Olivebridge New York Review

I placed an online order March 25, 2009. My bank account was charged within 24 hours. I never received the product. I placed my first phone call April 11 and spoke with someone who said he would email me on the status of order. Since then I have sent five or more emails, spoken on the phone with several different people a total of eight times and left several phone messages when the voice mail is not full. I have had so many different reasons/explanations/assurances given that it would take too long to give them all. Some examples…”we will credit your account””; “”will have supervisor call me””; “”I have all your information in front of me””; “”can’t refund your account directly so we will send a money order””; “”the money order has been sent”” [the check is in the mail!!]…After three months I have had one return email stating “”you will get

I placed an online order March 25, 2009. My bank account was charged within 24 hours. I never received the product. I placed my first phone call April 11 and spoke with someone who said he would email me on the status of order. Since then I have sent five or more emails, spoken on the phone with several different people a total of eight times and left several phone messages when the voice mail is not full. I have had so many different reasons/explanations/assurances given that it would take too long to give them all. Some examples…”we will credit your account””; “”will have supervisor call me””; “”I have all your information in front of me””; “”can’t refund your account directly so we will send a money order””; “”the money order has been sent”” [the check is in the mail!!]…After three months I have had one return email stating “”you will get your refund””; no name

no apology

nothing. Of course as of June 30 no refund. nStevenOlivebridge

New YorkU.S.A.”

homestore3.com Internet U.S.A.

Anonymous

Add comment

Your Header Sidebar area is currently empty. Hurry up and add some widgets.