Touchstone Research Group SAINT JOHNS

Complaint: I was in need of my DD214 (a form that shows you’ve satisfactorily served in the US Military and provides certain benefits). I had gone through normal channels to receive a copy (i.e., the government, veteran’s websites) u2014 when I came across Touchstone Research Group and their “glowing”” testimonials for why they are the best solution to help you get your copy of a DD214. Being desperate I took a chance and paid over $100 to get an expedited copy. They claim to have researchers near all the major document storage sites and a “”researcher”” personally goes with your approved/permission forms to get the copy hand delivered and mailed. After approximately one month without hearing anything I contacted customer support and was basically informed that they make no guarantee u2014 the guarantee is only that someone will try to get your documents. The claim is that the fee is to have someone go out and try to get a docume

Complaint: I was in need of my DD214 (a form that shows you’ve satisfactorily served in the US Military and provides certain benefits). I had gone through normal channels to receive a copy (i.e., the government, veteran’s websites) u2014 when I came across Touchstone Research Group and their “glowing”” testimonials for why they are the best solution to help you get your copy of a DD214. Being desperate I took a chance and paid over $100 to get an expedited copy. They claim to have researchers near all the major document storage sites and a “”researcher”” personally goes with your approved/permission forms to get the copy hand delivered and mailed. After approximately one month without hearing anything I contacted customer support and was basically informed that they make no guarantee u2014 the guarantee is only that someone will try to get your documents. The claim is that the fee is to have someone go out and try to get a document u2014 and told that even my own actions my have caused the problems:””So

Tags: United States Military, Veteran Support

Address: the client’s own actions may be the actual cause of the delay We generally will figure out what caused the delay

Website: particularly in the case of issues created by the client him/herself (poor/inaccurate information

Phone: but in almost all events

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