Short story – bought a new watch at Zales in the MIdland michigan mall to celebrate a milestone, went back to have it sized only to be informed by that associate that the watch was in fact a used watch. They sold it as new. Not able to work it out with manager who then lied to zales corporate saying i wanted a new watch for free, liar. I posted on zales facebook only to have it sensored and erased multiple times. i have posted on the zales website only to have that erased. Its obvious that zales doesnt want to know what Lori the manager is up to by trying to RIP OFF customers.
midland, Michigan USA