This is an archive of a consumer complaint published against PockitShip at DirtyScam.com-
Business Details –
- Name: PockitShip
- Address: 14th Street Northwest
- City: Washington
- State: DC
- Phone: (703) 229-0400
- Website: http://websitepockitship.com
- Reported Loss: 200 $
- Severity of Scam: Extremely Low
Original Complaint against PockitShip published at DirtyScam.com says, verbatim –
Worst moving experience the actual moving is outsourced and there is no quality control. I needed to move a twin bedroom set, a queen bed, a dinning set and an office set, all emptied and only needed to be wrapped and moved. The 2-men crew came with 1 guy being taught on the spot how to pack furniture, the other one was constantly on the phone. It was obvious they didnt bring enough blankets within the first hour of packing; they dragged my mattress totally unwrapped all the way downstairs and out the door, soaking wet in the guys sweat. The moving distance between pick up and delivery destination was 3.6 miles, and it took the guys 40 minutes to drive that distance. With my full moving list, Pockitship thought I could either do an all-in deal for $495, or do the $140/hr 2-men crew deal with 4 hour minimum but shouldnt go too much beyond that. I didnt even have the crew move everything on the list, because after 4.5 hours, they hadnt finished packing. This eventually became a 6.5-hour ordeal, and I have to pay $910 for this. Moreover, the guys damaged the entrance door frame while moving a bookcase into the house. For $140/hr, I thought I was paying a premium for a 2-men crew and expected professionalism from both the contractors and Pockitship. I would not recommend this company at all.
