Prime Acceptance Review

2.3/5 - (3 votes)

This is an archive of a consumer complaint published against Prime Acceptance at


Business Details –

  • Name: Prime Acceptance
  • Address: South State Street
  • City: Murray
  • State: UT
  • Phone: (801) 281-4870
  • Website:
  • Reported Loss: 2521 $
  • Severity of Scam: High


Original Complaint against Prime Acceptance published at says, verbatim –


Prime Acceptance is the WORST business yet. I world rate no stars if I could. We got a new vehicle through America First Credit Union.Instead of this HIGH interest second lender poor excuse business.Someone we didn’t even need to be through from the beginning… So we purchased are new car the end of February we were just awaiting for the loan to be finalized.The new dealership were procrastinating about everything we could never get a hold of anyone.See what was going on with the loan nor the final pay off to this company we kept in contact with these guys sense day one..Told them everything and this is coming from a customer of these people for 2 years never a late payment anything.They finally got the pay off and now they put a 30 day outstanding payment on my husband credit.With all there annoying automotive message and harassing phone calls we responded to every single one of them we were adults about the situation and we get slammed.I called tried to see it anyone can help me. The two ladies I spoke with were so rude all I see is this company is MONEY HUNGRY.I feel like my husband should not be effected because prime acceptance and the car dealership had poor communication.They got the pay off! You had a great customer paid every car payment on time for 2 years straight.And now cause he is no longer with you guys and got out of his clunker and a better interest rate. He is going to be penalized.The two ladies I spoke with wouldn’t even listen. Just kept saying you were informed.I recommend to any feet on the streets if you are through these guys get away now RUN as fast as you can.


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