PrimeLending, A PlainsCapital Company Review

2.3/5 - (3 votes)

This is an archive of a consumer complaint published against PrimeLending, A PlainsCapital Company at


Business Details –

  • Name: PrimeLending, A PlainsCapital Company
  • Address: Centerpoint Drive
  • City: Anchorage
  • State: AK
  • Phone: (907) 205-3400
  • Website:
  • Reported Loss: 9874 $
  • Severity of Scam: High


Original Complaint against PrimeLending, A PlainsCapital Company published at says, verbatim –


Unbelievably disappointed with the way PrimeLending, A PlainsCapital Company handle their business. On 8/12, I contacted my local PL office, based on a referral from a friend who had worked with them before.I was given the mobile number for Cherish, a loan originator.The next day I received a call back, and since then, I have quite literally had to harass them for info.5 texts, 7 calls, and one BS excuse from Cherish who was “sick”, even though the lady in the office told me she was in and on a phone call.Yesterday, I call the main number again, and Cherish answers- only to tell me she is working on closing someone else’s loan and SWEARS she will call me and email me.5:00 comes around and no further communication. I’ve called three times today and they are literally ignoring my calls, but have answered my call from a different number.I still have no idea what the status of my loan application is, because I’ve not been able to speak with anyone.I can only assume that I did not qualify, and therefor am not of importance.I’ve even asked to be switched to someone else to work with, and no response.


PrimeLending, A PlainsCapital Company

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