Progress Residential Review

2.3/5 - (3 votes)

This is an archive of a consumer complaint published against Progress Residential at


Business Details –

  • Name: Progress Residential
  • Address: Covington Way
  • City: Memphis
  • State: TN
  • Phone: (901) 235-8165
  • Website:
  • Reported Loss: 4585 $
  • Severity of Scam: Extremely High


Original Complaint against Progress Residential published at says, verbatim –


Progress Residential has less than 2 stars for a reason. You really should listen to what others are saying.Your rent will go up every year and you do not get control of your utilities.They make you go through a third party which involves no access or control of a savings plan and there are always fees to pay the bill.We have had over $500 in utilities for a month but we have no way to adjust for savings plans.The local utility company has plans for if you do most things like laundry and dishwasher after 9:00 or on the weekends and we do not have that option.You also do not get to see the breakdown. We have lived in our house for 3 years.Each year they have raised the rent and it has been annoying but manageable.The first year it was raised $64 per month, the next year it was $91, and this year they want $150.To resign a fourth year would be shame on us.There is no discount for paying your rent on time with astronomical utilities for the last three years..There have been no home improvements or remodeling in four years.As far as maintenance goes, in 3 years we have had two problems.They sent one drunk, cranky, jerk over who butchered the ceiling. It is an eyesore.It looks like when your kids punch a hole in the wall and try to patch it themselves with dads plaster kit in the garage.Except its the ceiling and it is huge. The dishwasher was broken when we moved in and they sent this same guy.He always reeks of liquor and he’s very rude. Then our sprinkler system in the front yard never worked.They sent 3 guys over who dug up the yard but never found the busted sprinkler and just left it.It looked liked we had an angry family of prairie dogs destroy our yard.So sure, they sent someone but that is what they are sending.They will continue to be around for a while though because they keep buying all the houses and ripping off renters.They are really nice when you are viewing and make everything so easy.They start with charging more than the Zillow zestimate and it creeps up every year.Your rent will go up every year. I am sure they will try to take my deposit too but I will fight it even if the whole thing is lost to court costs.


Progress Residential

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