This is an archive of a consumer complaint published against Residential Mortgage at DirtyScam.com-
Business Details –
- Name: Residential Mortgage
- Address: Calais Drive
- City: Anchorage
- State: AK
- Phone: (907) 222-8800
- Website: http://residentialmtg.com
- Reported Loss: 1025 $
- Severity of Scam: High
Original Complaint against Residential Mortgage published at DirtyScam.com says, verbatim –
I used to be an appraisers assistant and town and he recommended his colleague who owns/runs/somehow is involved with Residential Mortgage. I have never purchased a home before.My husband and I were completely new to this experience. We had no idea what a disaster this ordeal would be.We never met anyone in person at Residential Mortgage.Maybe its not the same when youre buying a home and meet with the realtor, but I even asked about coming in to discuss things in person and get questions answered because again.I have never bought a home or even took out a loan, and I was met with hesitation before I was informed, “Yeah! We dont.. normally do that but thatd be fine. Oookay? Kinda weird.Im sorry, I didnt want to just be on the receiving end of rapidfire chatter and presume that five-minute phone calls are sufficient enough when Im pouring money into a property.To save time for a long rant, it was catastrophic. Residential dropped the ball, big time. Our realtor was pissed. Magic fees were showing up out of nowhere.”Oh, I forgot theres this new thing for new homeowners by the feds, itll only bump up your percentage a bit.The company didnt investigate the HOA of the property we were purchasing and the day before everything was supposed to close.I got a call from the mortgage company (two hours after my father died and I was still at his bedside in the hospital) saying that if we couldnt come up with another 5% by tomorrow, wed lose our chance to buy the property.This happened almost a year ago and Im still furious and bitter over it. I would never recommend this company.They were so unhelpful, so unreliable, and so incredibly aggravating, I wish I never called them.It made my first home-owning experience a nightmare.For what its worth, my friend who recommended them apologized profusely and were still friends. But he still owes me wine for forever.
