Retinolla Reviews Review

2.3/5 - (3 votes)

This is an archive of a consumer complaint published against Retinolla Reviews at


Business Details –

  • Name: Retinolla Reviews
  • Address: Smith Hines Road
  • City: Greenville
  • State: SC
  • Phone: 647-846-8437
  • Website:
  • Reported Loss: 83 $
  • Severity of Scam: Extremely Low


Original Complaint against Retinolla Reviews published at says, verbatim –


I saw an advertisement of Retinolla cream on Facebook for 2 full samples of this cream. These were free but you simply needed to pay the shipping cost.Although I did think it was somewhat odd, still I decided that if it was no good I would just lose the price of shipping cost. Then I received the items a some weeks later. It was really that long that I had forgotten about it.The creams were good but not extra-ordinary. Anyone can imagine my surprise when just after 2 weeks later I got 2 more jars without even ordering them.I contacted the company promptly by email and told them I didn’t order any creams. They said they couldn’t cancel as it was an automated ordering system. “Automated ordering system” what is it even? Then I told them that if they sent any other I would be keep them but will not pay for them and if I wanted one I would place an order myself.It was right after then, that I checked my bank account and found that they had taken £83 out.Without delay I emailed them once again and told them I wanted to return them and have my money refunded.They told me that I could return them at my expense and when they get clearance from their warehouse they would refund my money. So I returned them at my expense.I got an email some weeks later saying that sadly the box had been opened and because of that they were unable to refund the money. Well, obviously I had opened the box to see what was inside. But I did not open the jars.They still refused this issue of a full refund although they are now offering a partial refund as long as I don’t pursue them for the rest of the money and I don’t inform my bank.Is there anything that can be done? I did accept the partial refund as I thought it was better than having nothing. But since then I was advised that I should have stuck to my wit and demand they refund all my money.


Retinolla Reviews

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