Roundpoint Mortgage Company Review

2.3/5 - (3 votes)

This is an archive of a consumer complaint published against Roundpoint Mortgage Company at DirtyScam.com-

 

Business Details –

  • Name: Roundpoint Mortgage Company
  • Address: Parkway Plaza Boulevard
  • City: Charlotte
  • State: NC
  • Phone: (866) 559-9846
  • Website: http://roundpointmortgage.com
  • Reported Loss: 3658 $
  • Severity of Scam: High

 

Original Complaint against Roundpoint Mortgage Company published at DirtyScam.com says, verbatim –

 

The level of ineptitude of Roundpoint Mortgage Company is staggering.I have been calling in every two weeks as they continue to hit me with late fees even though I’m paying nearly double the amount owed, and doing it on a bi-weekly basis.They apparently don’t know how to process the extra payments.On top of that, they didn’t pay my insurance company out of escrow.Yes, that’s right. I went a full year without insurance.When confronted with this they simply acknowledged it and offered me a refund of the escrow.Just imagine what could’ve happened had their been an catastrophic event.I could’ve lost my home because of their ineptitude.To be clear, I did not choose them. They bought my loan.I have no choice except to continue using them which is the most frustrating part of it all.

 

Roundpoint Mortgage Company

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