Smart Financial Credit Union Review

2.3/5 - (3 votes)

This is an archive of a consumer complaint published against Smart Financial Credit Union at


Business Details –

  • Name: Smart Financial Credit Union
  • Address: North Loop West
  • City: Houston
  • State: TX
  • Phone: (713) 407-4314
  • Website:
  • Reported Loss: 3985 $
  • Severity of Scam: Medium


Original Complaint against Smart Financial Credit Union published at says, verbatim –


Smart Financial Credit Union is the worst Bank I have ever had to deal with. I have an auto loan and a line of credit with them and they are HORRIBLE!I had to move out of state and ever since then I have had nothing but problems.I have to call every month to schedule my payments because they are no longer a shared branch.So I have absolutely no access to the auto loan. I cannot see any balances I have with them because apparently they do not send paper statements.It’s not like I can walk in and take care of business.I scheduled a payment for my auto loan and credit line to come out of my NON Smart Financial Credit Union account and they took it out on the wrong day.Needless to say, all my other payments are being returned and when I called to resolve the issue, they said to send them the information from my OTHER bank. I did so.They were supposed to revert the paid funds which they were not supposed to take and they did not.Now I’m faced with bank fees and returned checks. Thanks Smart Financial you are the WORST!


Smart Financial Credit Union

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