Sun East Federal Credit Union Review

2.3/5 - (3 votes)

This is an archive of a consumer complaint published against Sun East Federal Credit Union at DirtyScam.com-

 

Business Details –

  • Name: Sun East Federal Credit Union
  • Address: Pennell Road
  • City: Aston
  • State: PA
  • Phone: (610) 485-2960
  • Website: http://suneast.org
  • Reported Loss: 3689 $
  • Severity of Scam: Extremely High

 

Original Complaint against Sun East Federal Credit Union published at DirtyScam.com says, verbatim –

 

Sun East Federal Credit Union’s online banking and customer service is terrible.I was on the phone for early 2 hours today (1:37) because the site was acting funky when I was trying to make my payment.The representative that called me back was very passive aggressive. She was speaking over me and cutting me off…As of If wasn’t already aggravated .I had to drive to my sisters house because apparently there site isn’t compatible with safari ??She told me it was my devices , I said so it’s all the devices (I tried using 3) am using and impossible to be the website?Anyway I told her I just want to make my payment , she told me they only take payments over the phone if the account is delinquent.This is horrible … completely unacceptable. I’m a CUSTOMER, I don’t want to hear your company jargon about how your going to make a ticket for the tech to inspect the site and cookies and blah … I want to call and have my issue resolved.Make a ticket, make 10 TICKETS ! that means crap to me…. i just want to pay my bill, why is that so hard? Ha the only company I ever have a headache trying to pay not to mention the attitude.Time to settle our balance and be done with them.

 

Sun East Federal Credit Union

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