Superior Tax Solutions Review

2.3/5 - (3 votes)

This is an archive of a consumer complaint published against Superior Tax Solutions at


Business Details –

  • Name: Superior Tax Solutions
  • Address: Warner Avenue
  • City: Fountain Valley
  • State: CA
  • Phone: (714) 841-8222
  • Website:
  • Reported Loss: 4556 $
  • Severity of Scam: Medium


Original Complaint against Superior Tax Solutions published at says, verbatim –


I called Superior Tax Solutions from the phone # showing in Google for Jackson Hewitt tax service near by my house, & I talked to Samantha Tazelaar without knowing they’re NOT Jackson Hewitt but Superior Tax Solutions since they din’t tell me & I didn’t double check on that because I trusted Google search.I called 2 times to make sure they could do tax return with amendment from 2017 that I needed to do for Energy Efficiency program affiliated with PACE program through E3 which is another bad company to deal with.Samantha said she knew how to do it & told to bring it to the office to look at it to make sure.So I went there & was surprised to find out it’s so crowded small office with so many people in there.I went into Samantha’s room that she was sharing with another person, & it’s such a small room even for 1 person so that Samantha was barely able to walk to her desk.Samantha was talking very clearly & loud over & over that I could not get much return this year because of some reason with open door that everyone else could hear.After the meeting & another call, Samantha said she could do it for refund of the amount close to what I was told by another CPA to get refund from that program but I couldn’t go to that CPA since his office is more than 1.5 hours away from my home without traffic.So I decided to do the tax with her this year, but she did not include direct deposit that I asked although I gave her all that information.I now found out she claimed very little money, much less than she told me for refund, & I haven’t received the money from IRS either.So I called her Wednesday to talk to her since she said she would be in the office Wed & Thurs only after tax season, but she was not in.I was told by the man who did not say nicely to email Samantha about the return problem.So I emailed Samantha last Wed night, & she had not returned email until today saying I was the one who didn’t give her direct deposit information & she said I would get much less amount of money I would get from refund which I found out later that’s the amount she claimed on Amendment which was not the amount she explained.I spent all the hours to make sure she could do the Amendment for this energy program & the amount that the other CPA was saying I could claim, & I even explained that to Samantha from the very beginning.Not only did Samantha liked to me, but she also made me a liar which makes me more mad about this service.I recommend this service to anyone, & I’m sure I won’t go to this place again or talk to these people again.


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