Texas Bay Credit Union – Summerwood Review

2.3/5 - (3 votes)

This is an archive of a consumer complaint published against Texas Bay Credit Union – Summerwood at DirtyScam.com-

 

Business Details –

  • Name: Texas Bay Credit Union – Summerwood
  • Address: West Lake Houston Parkway
  • City: Houston
  • State: TX
  • Phone: (713) 852-6700
  • Website: http://TexasBayCU.org
  • Reported Loss: 2365 $
  • Severity of Scam: Medium

 

Original Complaint against Texas Bay Credit Union – Summerwood published at DirtyScam.com says, verbatim –

 

As current Texas Bay Credit Union – Summerwood member, who is now looking for another credit union, I have been constantly met with unpersonable, unknowledgeable, and apathetic workers every time I go in.If they cant answer a question they send you to the seating area, which is more like a time-out, punishment area… and you will be forgotten there. No one will help you.Even the smallest thing is a huge issue to them. Horrible, horrible, horrible. Wait, wait, wait.An hour later they will ask… “Did you nee something?… oh, I cant help with that… let me try and find someone that can help.”Isn’t that why I have been waiting for an hour? Please, do yourself a favor and go somewhere else.My wife and I open accounts for our kids. I went in with one to withdraw some money.I am listed on the account, but only my wife is set-up to withdraw.I asked how that can be when we both signed papers.We were sent to the time-out area and forgotten. I rarely complain, but I literally hate going into this place.Accounts set-up wrong, no idea how to correct, now they need my wife to be present.We suffered through 2 hours to open our kids saving’s account for it to be done wrong.Two simple saving account- with kids present done incorrectly!! What a total disgrace!

 

Texas Bay Credit Union – Summerwood

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