The Broadway Clinic Review

2.3/5 - (3 votes)

This is an archive of a consumer complaint published against The Broadway Clinic at


Business Details –

  • Name: The Broadway Clinic
  • Address: North Broadway Avenue
  • City: Oklahoma City
  • State: OK
  • Phone: (405) 528-1936
  • Website:
  • Reported Loss: 5475 $
  • Severity of Scam: High


Original Complaint against The Broadway Clinic published at says, verbatim –


Horrible customer service. I made an appointment for 9:30 on a Wednesday morning.The front desk person who i spoke with failed to put it in the booking system, so I showed up to the clinic and the front desk staff said that I did not have an appointment.They were very rude even after I showed them the phone call and explained all of the intake questions that I answered to book.They put me off on another doctor who I had to wait 45 minutes after my appointment time to see.I explained to the front desk staff on the phone and in person that I had to be at work at 10:30 and asked multiple times if I would have enough time.Each person I spoke with assured me that I would have plenty of time to get adjusted and to work on time.The nurse who led me to the back, walked off without telling me where to go so that I was left standing in the middle of the clinic without knowing what to do.While sitting in the back I heard the doctor that I would be seeing walk by and tell a nurse to “get this guy taken care of quick, he’s an attorney & sends us lots of business”.After explaining my back issues to Dr Brown, I was asked to once again go to another waiting area where I sat for another 15 minutes waiting on an x-ray.At 10:40 (10minutes after I was told my appointment would be over) I was still sitting in the waiting room.A nurse told me that she could write me a note. I own my own business.A note does nothing to take care of the clients that I have scheduled and had to move in order to accommodate Broadway Clinics poor customer service and time management.I left at 10:45 without getting an adjustment.


The Broadway Clinic

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