Tru Tax and Credit Accounting Review

2.3/5 - (3 votes)

This is an archive of a consumer complaint published against Tru Tax and Credit Accounting at


Business Details –

  • Name: Tru Tax and Credit Accounting
  • Address: Veterans Memorial Highway Southwest
  • City: Mableton
  • State: GA
  • Phone: (888) 448-1243
  • Website:
  • Reported Loss: 3254 $
  • Severity of Scam: High


Original Complaint against Tru Tax and Credit Accounting published at says, verbatim –


Buyer beware. Larissa Barclay is one of the tax preparers in this office. The other female that also uses this office is I think the owner.I took 2 tears of taxes to Larissa Barclay to be prepared. She informed me that she would do them both for 250 dollars each, which should have totaled 500 dollars.She prepared one year and took almost 700 dollars for the total amount due.Not only did she incorrectly do my 2017 taxes but she never submitted my 2016.She lied to me and stated that she had mailed them. It took me almost 7 months to get to the bottom of the lie.She never filed my 2016 taxes, but let me remind you she was paid for both.I asked for my W2S to be returned so that I could get my taxes prepared by someone or to do them myself and it is now 2019 and I am yet to receive my information from her.Her partner was very rude to me along with Mrs Barclay. She never returned my phone calls and when I did call she would send me a message stating she was in a meeting and would call me back, she never did.She submitted my taxes using my old address and told me that I would get them back faster.Huh ?? I have never experienced such substandard services from a business. She is a fraud.How can you submit my taxes with no signature from me ? She received my state tax refund back a month after she filed them without my knowledge and kept the entire refund.It was 7 months before I finally did recover some monies.This is a poor excuse for a business. she will not refund my money for services she did not provide.It is tax time again and she preying on innocent people now and not telling them the entire story about her substandard services or the cost.She just takes what she wants and avoids you at all cost. The person that recommended her, well she messed up that persons taxes by trying to get them money for a business that the person never had.I later discovered that this person did not even have a business license and Mrs. Barclay tried to fraudulently submit them anyway.Did I tell you she is a tax professional ? Oh , yes I did. lease beware of the services that these people offer.


Tru Tax and Credit Accounting

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